Invoicing and payment

When can I expect the invoice of my charging sessions?
As soon as we have received the charging sessions from all charge point operators, we start invoicing. You will receive an email with the invoice. Depending...
Thu, 9 Jan, 2020 at 2:22 PM
Where can I change my payment details?
If you use an E-Flux charge card: Log in at: https://dashboard.e-flux.nl/ and click on your account name at the top right. Then click on 'Payment&#x...
Thu, 9 Jan, 2020 at 2:22 PM
When will I receive the reimbursement?
Every month (1st day of the month) a new self billing invoice is generated by the platform. You can expect the reimbursement to be transferred in the next 3...
Thu, 9 Jan, 2020 at 2:24 PM
Does my self billing invoice includes VAT?
No. The E-Flux backoffice generates a self-billing invoice from the employee towards E-Flux. An employee can not charge VAT as a private person. The employ...
Thu, 9 Jan, 2020 at 2:27 PM
What rate should I set for automatic settlement with my employer?
First of all it is important that you discuss the charge rate for reimbursement with your employer. Always fill in the rate excluding VAT. Example: Do y...
Thu, 9 Jan, 2020 at 2:31 PM
How can I cancel my subscription?
The subscription of the E-Flux charge card can be canceled every month. Do you make little use of the charge card and do you have a fixed subscription? Then...
Thu, 9 Jan, 2020 at 2:34 PM